
Expectations of Service
Holyoake expectations of service delivery:
- Access to Holyoake will be available within 7 working days
- Service is provided at a sliding scale of fees when necessary
- Programs and support are diverse, inclusive and non-discriminatory
- Use of evidence-based practice to improve client self-awareness, self-responsibility and the ability to reconnect with family and community
- Follow up support through re-engagement is always an option