Expectations of Service

Holyoake expectations of service delivery:

• Access to Holyoake will be available within 7 working days
• Service is provided at a sliding scale of fees when necessary
• Programs and support are diverse, inclusive and non-discriminatory
• Use of evidence-based practice to improve client self-awareness, self-responsibility and the ability to reconnect with family and community
• Follow up support through re-engagement is always an option